We’ve had a lovely visit today! Sammy was amazing and guided us through the ice bath and all the other facilities!
Amazing!

(Translated by Google) I'm correcting my review. It was difficult to cancel the reservation, but in the end, they showed interest in resolving the issue and agreed to the refund.

It's a shame, though. You make a reservation for over $1,000 and receive terrible after-sales service. We had trouble getting to the hotel because of the airline, and they offered no alternatives other than losing the entire reservation. I absolutely do not recommend them.

(Original)
Corrijo mi reseña. Nos ha costado cancelar la reserva, pero al final, han puesto interés en resolverlo y han aceptado el reembolso.

Una pena, haces una reserva de más de 1.000$, y tienes un servicio postventa pésimo. Tenemos problemas para llegar al hotel por culpa de la aerolínea y no nos dan alternativas, solo perder la reserva completa. No lo recomiendo en absoluto.

Just had a wonderful massage from Dada. Very relaxing.